We are here to help

Make an appointment at a time of your choosing

Alongside the easing of restrictions on gatherings, service in Landsbankinn's branches is slowly returning to normal. We nevertheless encourage customers to make appointments to receive service at a time that suits.

The Bank’s branches and outlets keep opening hours as advertised. To respect the two-metre distance rule, customers are encouraged to make appointments. By making an appointment, customers receive more targeted service and avoid wait times.

Appointments for service in branches and the Corporate Banking Service Centre can be made on landsbankinn.is or by emailing landsbankinn@landsbankinn.is.

Make appointment

Use the phone or online banking

We encourage you to use electronic services if you can. If you have a smartphone or smartwatch, we further encourage you to use contactless payments to avoid touching card readers and change.

Use the phone or online banking

Solutions for individuals

We encourage you to contact us as soon as possible if you are experiencing payment difficulties. We will do our utmost to assist you in unexpected circumstances such as unemployment, illness or other events impacting your finances.

More about solutions for individuals

Solutions for companies

Companies who bank with Landsbankinn can take advantage of various solutions to the impact of Covid-19 on operations. We encourage customers who expect to have difficulties meeting their payment obligations to contact the Bank soonest to go over solutions and receive appropriate advice.

More about solutions for companies

Immediately available solutions

If you are currently experiencing payment difficulties that you expect will be temporary, various solutions can help you bridge the gap. Most such solutions, such as raising the limit on payment cards, taking out loans, withdrawing supplementary pension savings or smoothing credit card bills across longer periods are immediately available through the app or online banking and do not require a visit to the Bank.